Welcome! How can we help?

How do I create a new account on Berith.in?

I can’t log into my account. What should I do?

How can I update my profile information?

Why are there no auto-rickshaws available in my location?

I didn’t receive my booking confirmation. What should I do?

How do I cancel a booking?

The driver is going the wrong way. What should I do?

Why was my payment declined?

I was charged incorrectly. How can I get a refund?

I’m facing issues with my payment method. What should I do?

The app keeps crashing. How can I fix it?

The app is loading very slowly. What can I do?

I found a bug in the app. How do I report it?

Which areas do you serve?

Where can I find more answers to my questions?

How can I contact Berith.in support?

How is my personal data protected?

How do I secure my account?

I had an unsafe experience during my ride. What should I do?

How can I provide feedback on my ride?

How do I rate my driver or vehicle?

I have an idea to improve the app. How can I share it?